Co-Written / Partner
HKTDC revolutionises customer experience with Chatbot
HKTDC revolutionises customer experience with Chatbot
The AI-powered service delivers intelligent support around the clock.
Inchcape Hong Kong Limited nabs wins at HKB Technology Excellence Awards 2024
Its “AI Quick Quote” Vehicle Body Repair Quotation Services addresses complex processes resulting in extended quotation turnaround times.
Hang Seng Bank nabs HKB Technology Excellence Awards 2024 for paperless branch transformation
Its solution has streamlined customer journeys, reduced frontline servicing time, and improved overall application lead time.
Console Connect nabs HKB Technology Excellence Awards 2024 for IoT solution
The solution routes traffic via automated, secure private network to any cloud, data centre or on-premise destination of choice.
Hang Seng Bank champions responsible AI implementation and governance
The innovations in AI technology ensure responsible and effective implementation of its use cases and patterns.
Adapt to market changes, focus on customers and sustainability for success – Forvis Mazars' Ivan Chan
He discussed Hong Kong’s shift to innovation, sustainability, and the role of leadership in business success.
HSBC elevates customer travel experiences through data analytics solutions
Jiahao Teo of HSBC highlights the impact of Travel Guru in leveraging data to craft personalised travel solutions.
Airport Authority Hong Kong clinches HKB Technology Excellence Awards 2024 for innovative biometric solution
Its Flight Token Travel has streamlined airport operations to enable a seamless experience for customers.
Ace Integrator bags win at HKB Technology Excellence Awards for automation initiative
Its strategy for success involved aligning with organisational goals, comprehensive analysis, adopting innovative technologies, and integrating WMS...
Compass Group revolutionises school meal enrolment with new mobile app
The mobile app enhances parent interactions and streamlines operational processes.
HSBC wins Hong Kong Business Technology Excellence Award for pioneering AI and data innovation
The company’s advancements have significantly enhanced data accessibility, operational efficiency, and customer service whilst ensuring robust...
MTR clinched the wins at HKB Technology Excellence Awards 2024 for enabling sustainable transport ecosystem
Its initiatives have enhanced the commuting experience for customers and exemplifies its vision for a smart and inclusive journey.
PrimeCredit Limited takes home win at HKB Technology Excellence Awards 2024
Its Omni-Channel Initiative has reshaped the customer experience landscape.
Sun Life wins HKB Technology Excellence Awards for MPF mobile apps
This achievement highlights the company’s commitment to enhance user experience, drive efficiency, and adapt to changing needs.
SW Hong Kong's Gloria So: Foster a culture that supports strategic objectives
She highlights the need for companies to address emerging risks, strong ESG practices, and build a culture of continuous improvement and adaptability...
FPT Software's Agent Digital Platform secures top honour at 2024 HKB Technology Excellence Awards
The platform revolutionises the insurance industry with cutting-edge AI technology, enhancing agent efficiency and client satisfaction.
HKTDC Hong Kong International Lighting Fair (Autumn Edition) and Hong Kong International Outdoor and Tech Light Expo to be staged in October
The integration of light and life is powered by innovative lighting technologies.
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