How Hong Kong cabbies are trying to win passengers

They are trying to fend off competition from Uber.

According to a report from South China Morning Post, 5,000-strong taxi group will launch a courtesy campaign using a driver rating gadget to win the hearts and minds of passengers as they try to fend off aggressive competition from Uber.

A rating device will be installed at the back of the front passenger seat in the first batch of 200 taxis for riders to rate the driver’s performance. The device, costing about HK$2,000, has three buttons – “satisfactory”, “average” and “unsatisfactory” – for customers to choose. The data will be transmitted via the cab’s GPS system to the organiser’s control centre.

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