More News
CO-WRITTEN / PARTNER | editor, Hong Kong

UMP Healthcare Holdings Limited commended at HKB Technology Excellence Awards

The firm launched its Virtual Care Service to provide accessible and trusted General Practitioners’ consultation services for clients in need.

UMP Healthcare Holdings Limited has bagged the Digital - Health Products & Services trophy at the recently concluded Hong Kong Technology Excellence Awards 2020, presented by the Hong Kong Business magazine.

Now in its second year, the awards event lauds enterprises that take the leap and take the lead in engineering trailblazing projects, virtual services, reconstructed strategies, and technological innovations.

The importance of embracing the use of technology is becoming the top agenda for organisations to survive and thrive under unprecedented challenges. The COVID-19 pandemic has been an impetus to boost the widespread adoption of telemedicine.

UMP’s Virtual Care Service helps transform the general public’s perception and acceptance of telemedicine. It has laid a solid foundation for the post-COVID-19 era of primary care practices, leading the healthcare system to evolve with times and satisfying patient expectations. It will continue to contribute to UMP’s vision of giving everyone access to trusted and affordable care, so that everyone can freely pursue their dreams without worrying about their health.

UMP launched its Virtual Care Service in Hong Kong this January, providing accessible and trusted General Practitioners’ consultation services for clients in need. The service further builds on its strengths amidst COVID-19 pandemic. It helps General Practitioners treat patients from a safe distance whilst optimising capacity and resources of the healthcare system during a surge in demand for telemedicine.

The service has been making significant contributions to COVID-19 screening tests leveraging teleconsultation for individuals worrying about the risk of exposure to coronavirus at clinics. It has been well received by the general public in Hong Kong with over 1,000 consultations and screening tests completed just in H1.

It has been progressing in full speed in Hong Kong leveraging UMP’s experience in providing Virtual Care Service which is the first of its kind in mainland China. The service allows certified General Practitioners from UMP’s GOLD™ training programme—a professional training programme for family doctors in mainland China—to deliver real-time telemedicine services 24/7 to patients so that they can receive appropriate and timely care on their health-related concerns.

Connecting accessibility, affordability and convenience of healthcare communication leveraging technology, UMP’s Virtual Care Service during COVID-19 pandemic has been contributing to the reduction of the spread of coronavirus in line with social distancing measures.

The service matches exactly with the needs of the public healthcare systems in both Hong Kong and mainland China under such challenging times especially in the aspect of infection control, as healthcare resources continue to be stretched due to the increasing burden of the COVID-19 pandemic. 

The HKB Technology Excellence Awards, presented by Hong Kong Business, was held via video conferencing throughout the month of September.

This year’s nominations were judged by a panel consisting of Gilles Alexandre Salansy, Partner, Accounting and Outsourcing at Mazars Hong Kong; Jason Yau, Partner, Technology and Management Consulting at RSM Hong Kong; Douglas Kwan, Partner, Assurance and Advisory Services at SHINEWING (HK) CPA Limited; Steve Lo, Partner and Asia-Pacific Chief Innovation Officer at Ernst & Young; and Loretta Fong, Partner and Telecommunications Leader at PwC Hong Kong.

If you would like to join the 2021 awards and be acclaimed for your company’s exceptional technological innovations, please email Julie Anne Nuñez at

Do you know more about this story? Contact us anonymously through this link.

Click here to learn about advertising, content sponsorship, events & rountables, custom media solutions, whitepaper writing, sales leads or eDM opportunities with us.

To get a media kit and information on advertising or sponsoring click here.