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CO-WRITTEN / PARTNER | Staff Reporter, Hong Kong
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Atradius Hong Kong pockets the HKB International Business Award for Insurance Technology

Atradius joins Fintech wave with new digital platform where credit limits are approved in minutes with just a few clicks.

Last night, credit insurance provider Atradius won the Insurance Technology Award for its new online customer platform.

Atrium, an innovative tool which provides customers and distribution partners with real-time data to better understand buyers, credit limits, and how much risk a company poses. The platform is designed to drastically improve the user experience, including time efficiency for policy administration. Operations that used to take 15 minutes now only take three minutes to complete. With this important new platform, Atradius once again proves to be on the forefront of digitalisation.

Oliver Ford, Regional Head of Sales, Atradius Asia, adds “input and feedback from our customers and partners was critical to the development of this platform. We really wanted to provide them with the best online experience. The tool brings both simplicity and speed to policy administration, so whether you are an SME or multinational, it’s never been easier to manage your policy and monitor developments in your buyer portfolio.”

Atrium has been designed to directly and quickly address the everyday needs of Atradius’ customers, brokers, agents and account management teams. The buyer centric platform delivers a faster and more efficient user experience focused on applying for cover and filing claims; the services most frequently used by customers. Each Atradius customer can instantly search for and view information about buyers’ creditworthiness, including buyer ratings, current cover and claims. Having received a clear picture of the buyer on the buyer details page the customer can directly apply for a credit limit. Credit limit decisions, in most cases, are immediate.

Vincent KU, Country Manager for Hong Kong and Taiwan adds “We’ve had strong positive reactions from customers who use the new digital platform. The extended information about their buyers helps with business decision making and they like that”.

Atradius provides trade credit insurance, surety and collections services worldwide through a strategic presence in more than 50 countries. Atradius has access to credit information on over 240 million companies worldwide. Its credit insurance, bonding and collections products help protect companies throughout the world from payment risks associated with selling products and services on trade credit. Atradius forms part of Grupo Catalana Occidente (GCO.MC), one of the leading insurers in Spain and worldwide in credit insurance.

The HKB International Business Awards was held on September 5, 2018 at the Island Shangri-La, Hong Kong. The award honours the most innovative projects and best practices as well as first-rate international businesses in Hong Kong.

The 2018 nominees were judged by a panel consisting of Andrew Ross, Managing Director at Baker Tilly Hong Kong; Roy Lo, Managing Partner at SHINEWING (HK) CPA Limited; Charbon Lo, Director at Crowe (HK) CPA Limited, and Anthony Tam, Executive Director in Tax Services at Mazars Hong Kong.

If you would like to join the 2019 awards and be awarded as one of the most outstanding international companies in Hong Kong, please email eleonor@charltonmediamail.com.

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