HKB Technology Excellence Awards

Its “AI Quick Quote” Vehicle Body Repair Quotation Services addresses complex processes resulting in extended quotation turnaround times.

Its solution has streamlined customer journeys, reduced frontline servicing time, and improved overall application lead time.

The solution routes traffic via automated, secure private network to any cloud, data centre or on-premise destination of choice.

The innovations in AI technology ensure responsible and effective implementation of its use cases and patterns.

 Alex Fan, General Manager, Digital & IT of Swire Properties discussed how the company's digital innovations have revolutionised real estate operations.

Baxter Healthcare was recognised with the Smart Technology - Healthcare Technology category at the HKB Technology Excellence Awards 2024 for its smart technologies in enhancing patient care.

GrowthOps leads in digital transformation for finance through AI innovation. 

HSBC's Travel Guru won the Analytics - Financial Services category at the Hong Kong Business Technology Excellence Awards 2024 for its innovative approach to enhancing travel experiences.

Jiahao Teo of HSBC highlights the impact of Travel Guru in leveraging data to craft personalised travel solutions.

Leveraging facial recognition and AI, the initiative optimises resource deployment and plans to expand to more checkpoints.

Its Flight Token Travel has streamlined airport operations to enable a seamless experience for customers.

Its strategy for success involved aligning with organisational goals, comprehensive analysis, adopting innovative technologies, and integrating WMS systems.

BOC Group Life Assurance Company Limited was honoured with the App - Life Insurance categoryat the HKB Technology Excellence Awards 2024 for its Live Young Rewards App.

Chief Digital and Technology Officer, Derek Ip, shares how CTF Life leverages digital tools and data to deliver personalised services beyond traditional life insurance.

The mobile app enhances parent interactions and streamlines operational processes.

HSBC received the Virtualisation - Banking award at the HKB Technology Excellence Awards 2024 for its robust data privacy initiatives and efficient cross-border operations in 62 markets.