Inside Chow Tai Fook Life Insurance Company Limited’s win at the Hong Kong Business Technology Excellence Awards 2026

CTF Life’s Patrick Liu on balancing AI innovation, security and governance to deliver smarter customer experiences.

Patrick Liu Wai Keung, Head of Information Security at Chow Tai Fook Life Insurance Company Limited, highlights its One Model Galaxy, which is delivering simpler and smarter customer experiences.

He also discusses how CTF Life balances AI innovation with governance and security, whilst emphasising the importance of alignment across teams and priorities. 

Following its win in the AI - Insurance category at the Hong Kong Business Technology Excellence Awards 2026, the recognition encourages CTF Life to continue innovating and creating long-term value for the wider community.

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