HKB Technology Excellence Awards 2023 Winner: Prudential Hong Kong Limited

Join Sam Lim, Chief Technology & Digital Officer of Prudential Hong Kong Limited, in a compelling discussion on their pioneering use of telemedicine for medical examinations within the insurance purchase process, providing enhanced accessibility for customers, especially during the COVID-19 pandemic.

Their ground-breaking approach, which secured them the prestigious Online Services – Insurance accolade at the HKB Technology Excellence Awards 2023, is seamlessly integrated into their localised satellite model, encompassing various diagnostic and medical imaging centres to further improve insurance accessibility.

Prudential Hong Kong places a strong emphasis on user-friendliness, ensuring the process is as intuitive as using a smartphone. They firmly believe that digital transformation in the insurance and healthcare sectors is crucial for achieving scalability, efficiency, and an improved customer experience. Their unwavering commitment to hassle-free protection is underpinned by cutting-edge technology solutions.