HKB Technology Excellence Awards

HSBC's Travel Guru won the Analytics - Financial Services category at the Hong Kong Business Technology Excellence Awards 2024 for its innovative approach to enhancing travel experiences.

Jiahao Teo of HSBC highlights the impact of Travel Guru in leveraging data to craft personalised travel solutions.

Leveraging facial recognition and AI, the initiative optimises resource deployment and plans to expand to more checkpoints.

Its Flight Token Travel has streamlined airport operations to enable a seamless experience for customers.

Its strategy for success involved aligning with organisational goals, comprehensive analysis, adopting innovative technologies, and integrating WMS systems.

BOC Group Life Assurance Company Limited was honoured with the App - Life Insurance categoryat the HKB Technology Excellence Awards 2024 for its Live Young Rewards App.

Chief Digital and Technology Officer, Derek Ip, shares how CTF Life leverages digital tools and data to deliver personalised services beyond traditional life insurance.

The mobile app enhances parent interactions and streamlines operational processes.

HSBC received the Virtualisation - Banking award at the HKB Technology Excellence Awards 2024 for its robust data privacy initiatives and efficient cross-border operations in 62 markets.

The company’s advancements have significantly enhanced data accessibility, operational efficiency, and customer service whilst ensuring robust compliance and cost savings.

Its initiatives have enhanced the commuting experience for customers and exemplifies its vision for a smart and inclusive journey.

Experience the key moments from the HKB Technology Excellence Awards and National Business Awards 2024, celebrating technological innovation and business success.

At the HKB Technology Excellence Awards 2024, PrimeCredit Limited won in the AI - Financial Services category.

Its Omni-Channel Initiative has reshaped the customer experience landscape.

Compass Group Hong Kong Limited has received the Digital - Food & Beverage Award at the HKB Technology Excellence Awards 2024 for its Chartwells Meal Enrollment App.

This achievement highlights the company’s commitment to enhance user experience, drive efficiency, and adapt to changing needs.