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CO-WRITTEN / PARTNER | Staff Reporter, Hong Kong

Transforming homes through smart technology

With over two decades of expertise, AV Consultant has handled various projects ranging from residential to commercial to semi-professional settings.

Long before automated home technologies were in vogue, AV Consultant (Int’l) Ltd. has been at the forefront of providing high-end home entertainment and smart home systems. With over two decades of expertise under its belt, the company has handled various projects ranging from residential to commercial to semi-professional settings.

“We are the first generation of people doing the smart home. We have a much longer experience than the other companies in the business. Most of the players in this business have been around for only a few years, but we have been in the business since 1995,” says Alan Lee, director of AV Consultant. “We aim to provide the best smart home and entertainment solution (equipment and service, not only HiFi) from middle to high end residential sectors. In addition, we also provide high quality solutions to commercial sector in the same area,” he adds.

In 1995, AV Consultant became the first company in Hong Kong and Mainland China to be certified by Lucas Film THX and ISF from US. Since then, the company has been committed to providing the best home entertainment systems and to simplify the operations of various home systems through Smart Home Technology.

Beauty, efficiency and simplicity
Contrary to popular belief, a smart home is far more than a conventional control system. “Right now, a lot of people do not really understand what a smart home is. The idea of a smart home is how to simplify the in-house operations of a client. Its purpose is to make their lives simpler and easier. They are not just controls. This technology controls a house in a smart way and simplifies the day-to-day operations of our clients. A well-designed smart home system with clever user interface design should be simple to use with little or no training to the client,” Lee explains.

He notes that there are two growing trends in the smart home space, namely, the need for invisibility and the integration of mobile devices. Lee explains that most clients want their audio-visual equipment to be hidden, requiring a combination of special hardware and high quality craftsmanship. Homeowners also want their mobile devices to be integrated into the smart home system, as these devices are the most common source of audio and video content.

“Clients do not want to see the equipment. They do not want the equipment interfere with the interior design. But at the same time, the equipment needs to have a good performance,” he notes. “It is very convenient to use mobile devices to send a signal to one TV. However, it would be a challenge to design a system can cater several family members, since every one of them has several mobile devices which are used in different rooms. To make it convenient to the client requires expertise and thorough planning,” he says.

To ensure client satisfaction, AV Consultant banks on the reliability of its technology and the quality of its equipment. It selects the best equipment—not necessarily the most expensive one—which is suited for each of its clients’ requirements. AV Consultant also emphasizes a good system design with reasonable fallback to increase system reliability.

Putting clients first

“We do a lot of testing and comparison before proposing any product to client, even for accessories and cables. Moreover, we always have the client in mind when we do the design. What is their taste and what is their priority? We anticipate how the client will respond to the system. We take into account the level of their operation skill, and whether they can understand the system,” Lee says.

“We ensure a high standard in craftsmanship for long term system reliability. We focus on robust infrastructure, always with future expansion in mind,” he adds.
AV Consultant does not only provide its clients with high-quality hardware; it also provides good user experience. “There are consistent demands from the middle to high-end sector requiring high performance audio visual system (not necessarily HiFi) and easy operation of their house systems. This is why we are a unique service provider that integrates both AV and a smart home system,” Lee notes.

In addition to be the leading home theater and home entertainment company, AV Consultant also acts as a distributor for niche AV products such as D-Box motion system.

AV Consultant (Int’l) Ltd is a recipient of the 2018 Hong Kong Business High Flyers Award under the category of Best Smart Home & Home Theatre in Asia. 

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