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CO-WRITTEN / PARTNER | Staff Reporter, Hong Kong

20 years of ICT accomplishments upholding business excellence

Building castles in the clouds was traditionally thought of as folly, but for two decades Wharf T&T has been taking business enterprises of all sizes to new altitudes and now is the leading provider of ICT and business cloud services in Hong Kong.

Celebrating 20 years of continuing success in 2015, Wharf T&T is proud that the company has become the entrusted partner of all listed financial institutes in Hang Seng Index Finance Constituents, 90% of the Top 10 Global investment Banks, licensed banks incorporated in Hong Kong, financial institutes of the Global Top 100, as well as 90% of the HKSAR Government departments through focusing on all major business spheres including but not limited to business continuity and security, communication, marketing and operations.

In 2014, Wharf T&T announced another record breaking year with the highest revenue and operating profit ever continuing a legacy of excellence in services provided combined with the commitment to servicing a broader market. The continuously extended high-speed broadband network already covers 5,000 commercial buildings providing over 90% of Hong Kong business customers the ability to tap the power of communications and cloud to accelerate new business opportunities with technology that can help customers drive business growth.

With the best-of-breed ‘Fibre-to-the-Desk’ (FTTD) network infrastructure well in place, Wharf T&T is able to offer a variety of subscription-based cloud solutions for every business need with unrivaled scalability to provide solutions for users from SME’s with basic PC/laptop with operating systems support to the advanced network support of large multinational entities.

Innovative services such as FibreCloud builds a cost-effective infrastructure and resource layer that help enterprises drive capacity utilization higher than ever when combined with cutting-edge cloud technologies from the world’s leading technology giants made available through Wharf T&T’s full suite of cloud-as-a-service (CaaS) solutions for businesses. FibreCloud redefines business-grade public cloud computing standards with premium services serving a wide spectrum of metropolitan-based business at an unprecedented value-for-money offering that has brought tremendous value to local enterprises, SMEs in particular.

An effective support team
Wharf T&T will never leave clients in the clouds as its team of ICT support engineers are capable of full support services from design, planning, installation and maintenance of converged networks, voice, broadband, data storage, international connectivity, disaster recovery, business continuity planning, online marketing solutions, and business applications to cloud services. Wharf T&T acts well as enterprises’ ICT support team.

Mr. Ma says “Over fifty thousand customers rely on Wharf T&T and not just for ICT, the impact of cloud is for businesses to harness its capabilities to drive productivity and efficiency and that requires a change in the way IT is managed and deployed.”

Cloud Assurance features the highest level of reliability encompassing internet access, off-site backup, business system protections and data recovery to guarantee ongoing business operation despite unexpected disasters.

Cloud Communicator keeps clients highly mobile workforce in contact with clients and each other at all times via face-to-face video calls on the go, unified voice and communication with fixed-mobile convergence as well as a mobile app.

Cloud Accelerator provides clients one-stop marketing tools to strengthen promotional efforts that include Cloud Signage (digital signage) and Cloud WiFi solutions that are ideal for retail chain or service outlet networks allowing them to strengthen promotional efforts, drive traffic, and monitor multiple outlets for service enhancements.

Proactively handling challenges
According to Mr. Ma, Hong Kong is internationally recognized as a leading digital economy, consistently achieving top ranking in digital readiness and internet access capabilities with one of the most sophisticated telecommunications infrastructure in the world. Wharf T&T is proactive about handling the critical challenge today and into the future which is the continuing development and retention of “Shrewdly blended IT talents” proficient in both technology and business.

The Leadership Development Program launched circa 2010 has successfully nurtured over 100 blended passionate ICT talents who will contribute and help move the Company forward. Opportunities are created via Wharf T&T’s Dual Career Ladder Program enabling career paths for staff of different profiles to progress further.

Wharf T&T is not only committed to building a faster and more efficient business environment in Hong Kong, but it’s also recognized for being committed to improving the Hong Kong environment and society for all Hong Kong people through the actions of its Corporate Social Responsibility Program as evidenced by recognition from the Gold Label-WWF’s Low-carbon Office Operation Program, Hong Kong Awards for Environmental Excellence in ‘Media and Communication Sector, and CarbonSmart Partner Commendation Scheme-CarbonSmart Low-Carbon Commitment Partner.

Wharf T&T also supports Project WeCan contributing to the development of young people from all walks of life as well as hosting events for fund raising or direct contribution for social service, environmental protection and the needy.

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