Inchcape Hong Kong wins at Hong Kong Business Technology Excellence Awards 2025 for auto parts marketplace

Its digital parts platform solution, PartsLane has provided a streamlined and efficient online platform for customers to purchase automotive parts, offering convenience, transparency and confidence to customers.

Automotive distributor Inchcape Hong Kong was recognised at the Hong Kong Business Technology Excellence Awards 2025 with the E-Commerce - Automotive & Transport System category for its one-stop auto parts marketplace PartsLane, which has revolutionised the Hong Kong automotive parts market by providing a user-friendly online marketplace for customers to quickly find and buy auto parts.PartsLane has made a significant impact in Hong Kong's automotive parts industry by providing a streamlined and efficient platform for purchasing automotive parts.

PartsLane provides immediate access to inventory information, ensuring customers can find the parts they need without delay. Its first-in-market "Electronic Parts Catalogue" allows users to find parts by simply entering the vehicle's chassis number, making the process quick and hassle-free.

The marketplace operates round-the-clock, ensuring customers can place orders at any time. Through a rigorous supplier onboarding process, it ensures that all suppliers are reliable and that the parts provided are authentic. Customers can also trace the origin of parts and access detailed information, enhancing trust and confidence in their purchases.

“PartsLane streamlines the sale of automotive parts in a way that drives value with a smoother process that offers a better, more efficient experience throughout the supply chain. With PartsLane, our goal is to provide a B2B parts marketplace that gives our partners a competitive edge,” the company said.

With the digital platform, Inchcape has achieved a 45% revenue growth in automotive parts sales, a 30% of total revenue driven from the digital platform, and a 45% sales conversion amongst registered members.

Hong Kong Business Technology Excellence Awards honours outstanding companies and solutions that have made exceptional contributions in pursuit of technological innovation within Hong Kong’s dynamic tech landscape.

The Hong Kong Business Technology Excellence Awards is presented by Hong Kong Business Magazine. To view the full list of winners, click here. If you want to join the 2026 awards programme and be acclaimed for your company's outstanding contributions in pursuit of technological innovation, please contact Julie Anne Nuñez-Difuntorum at [email protected].