GrowthOps Clinches HKB Technology Excellence Awards 2023 for Fintech 

GrowthOps' consultative approach reshapes banking and insurance companies throughout Asia, nurturing a  digital transformation and propelling tech-savvy operations

GrowthOps, through its adept integration of strategy, advisory, and technological expertise clinched the prestigious Digital - Financial Technology award at the recent HKB Technology Excellence Awards. This recognition put a spotlight on the company's remarkable achievements in revolutionising the Financial Services Industry (FSI)-Tech landscape, by rolling out adaptable, scalable and sustainable solutions tailored to evolving market dynamics.

GrowthOps' transformative impact is exemplified by its extensive portfolio of ecosystem-wide initiatives carried out  for a prominent global bank in the region. One such landmark achievement is the pioneering Core System Transformation advisory services, complemented by groundbreaking innovations in Signature Verification, Task Management, and Cheque Clearing. These initiatives have yielded remarkable outcomes, including an impressive 80% reduction in daily manual tasks and a substantial decrease in IT maintenance costs.

Eric Yu, General Manager of GrowthOps Hong Kong and Regional Practice Lead for Asia Technology, said, “To achieve lasting digital transformation, our core focus centres on delivering a comprehensive service that addresses both immediate and long-term needs of our clients. Our comprehensive suite of digital experience capabilities encompass strategic market insight, effective growth solutioning, change management, and personalised user experience. This multifaceted approach equips our clients with a broad view to discern the crucial next steps. These value-added services ultimately create business values, streamline operations, reduce costs, and enhance service quality and efficiency.”

GrowthOps' expertise also extends to global insurance companies, elevating insurance agency’s user experience and system reliability. Their work on a series of Workflow Systems optimised operational processes, reinforcing accuracy and document quality.

GrowthOps is currently in the process of  developing a cutting-edge, end-to-end Talent Onboarding Solution powered by advanced AI and data analytics. The anticipated benefits are substantial, including a projected 30-50% improvement in onboarding efficiency, a 20-40% reduction in costs, and the crucial ability to align talent with strategic business goals.

The awards program celebrates exceptional companies that have made demonstrated exceptional contributions through innovation in their IT initiatives and solutions, leading to significant enhancements in their Hong Kong operations. 

GrowthOps, in particular, has seen an impressive 18% year-over-year increase in the FSI-Tech practice. Notably, this growth significantly surpasses the average growth rate observed in the IT Consulting and Implementation Industry in Hong Kong, which stood at 16.7% in 2022 and is expected to decrease to 8.6% in 2023, according to Statista.

"We are honoured to receive recognition in the Fintech category at the HKB Technology Excellence Awards. Our commitment to pioneering sustainable technology solutions has empowered players in the financial industry to deliver compassionate and user-centric digital interactions both internally and externally. This has been instrumental in fostering trust amongst our clients and their stakeholders," added Eric.

The Hong Kong Business Technology Excellence Awards is presented by Hong Kong Business Magazine. To view the full list of winners, click here. If you want to join the 2024 awards programme and be acclaimed for your company's outstanding contributions in pursuit of technological innovation, please contact Julie Anne Nuñez at [email protected].

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