Exclusive

One chat away: Conversational commerce levels the playing field for brands online

Leaving consumers with unanswered queries can result in $2m missed revenue per day. 

One chat away: Conversational commerce levels the playing field for brands online

Leaving consumers with unanswered queries can result in $2m missed revenue per day. 

How Coherent turns Excel sheets into improved business systems with a single click

It frees companies from 95% of the costs incurred from the manual spreadsheet-to-API conversion.

Prepare to go cashless or pay the price

One in three consumers will abandon a purchase if they cannot pay for it digitally.

Time for a comeback? Hong Kong’s top 50 insurers show a 9.75% surge in assets

Health and wellness products still remain a priority for the industry.

Rent control bill aims to bury abusive ‘coffin home’ landlords

A ban on rent hikes in the first 2 years and caps on increases after that have landlords worried.

Competing for the best talent in Hong Kong’s shrinking talent pool

About 85% of employers are concerned about the talent shortage.

Should Hong Kong’s brick-and-mortar retailers ride the e-commerce wave?

Surprisingly, retailers will need to cater more to the 62.1% of Hong Kongers who prefer to shop in-store.

Green finance in APAC to grow amidst data and disclosure gaps

But is it growing fast enough for the region to achieve climate goals?

Office property market to recover despite high vacancy rates

Analysts expect it to enter the last phase of its down-cycle.

Decline in expats drags luxury residential market

However, the rise in local demand softened the blow.

Currenxie’s long road for a better cross-border payment platform

How these Goldman Sachs alumni turned a painful experience into a family business.

Hong Kong lenders gear up sustainability initiatives as post-pandemic era dawns

The total combined headcount across 18 banks in the city is down 2,000 from just 12 months ago.

Where is Hong Kong now in its carbon neutrality target?

The city is now implementing several abatement measures as it aims to be carbon neutral by 2050.

What the future looks like for brick-and-mortar retail in Hong Kong

Online consumers aged 15 and above rose to 43.1% in 2020, but their spending dropped.

HKEX raises the bar on profit requirements

The regulatory body also plans to keep a watchful eye on IPO-related malpractices.