Slade has been with the group for 14 years.
DHL Global Forwarding, the leading provider of air, sea and road freight services in Europe and Asia , has appointed Mark Slade as Managing Director of Hong Kong and Macau.
After 14 years with the organisation, Slade brings to the territories a unique passion for customer service and building business communities that will further strengthen the performance of DHL Global Forwarding in Hong Kong and Macau .
As Managing Director of Japan, Mark Slade's commitment to employees and customers saw him deliver record financial performance, and also receive the highest internal accolade for corporate responsibility -- Deutsche Post DHL CEO Award 2012 for Living Responsibility -- for his crucial role in leading the company's aid efforts after the 2011 earthquake and tsunami, and remaining in Japan to maintain staff morale in the aftermath of the disaster. Slade also delivered strong improvements to customer satisfaction, introducing a range of enhancements to customs brokerage, capacity booking, and network reach in the country.
While in the role, Slade also established the Japan Power Network, a global forum for overseas Japanese sales professionals to support one another in business development and finding local support; and wrote frequently for national newspaper The Nikkei on cross-cultural business communication. Slade has been the Chairman of Japan's Logistics and Freight Committee for the European Business Council since 2012.
"In his six years leading our operations in Japan , Mark showed a care for the entire market that went well beyond simply doing business," said Steve Huang , CEO, DHL Global Forwarding Greater China. "His contributions to service standards and morale of the business -- from leading post-earthquake volunteering efforts to creating networking forums for overseas Japanese professionals -- have rallied customers and employees around our brand while also generating exceptional business results."
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