Almost eight in 10 sceptical of new taxi fleet impact

A notable 29% expressed that they were "very pessimistic."

Nearly 80% of the public feels sceptical about the ability of new taxi fleets to improve point-to-point transport in Hong Kong, according to a Public Transport Think Tank survey.

A notable 29% expressed that they were "very pessimistic," further underscored by the 70% who are not confident that the expansion alone can solve the city’s transport problems.

When asked why they lack confidence, respondents noted that some prioritise financial interests over service (58%), a lack of incentive for taxis to improve (54%), and the need for options (48%).

Respondents identified key benefits of ridesharing, including convenience (61%), price certainty (57%), efficient matching (52%), and ease of cashless payment (51%).

These factors differentiate ridesharing from traditional taxi services and underscore the public's view that both can and should co-exist.

Moreover, the survey findings suggest that any government reform of ridesharing regulations must include maintaining rider choice (56%), ensuring sufficient vehicle supply (50%), enhancing service quality (44%), and safer trips (50%).