Ping An Good Doctor profit rises 35% amidst AI healthcare push

Nearly 13 million people used its digital physician service during the first nine months.

Ping An Healthcare and Technology reported a 35% year-on-year increase in net profit to $37.3m (RMB250m) for the first nine months of 2026, as the company expanded its artificial intelligence (AI) healthcare services and corporate health management business.

Revenue reached $523.9m (RMB3.51b) for the nine months ended 30 September, according to the company, also known as Ping An Good Doctor, which is listed on the Hong Kong Stock Exchange under the ticker 1833.HK.

The company said the number of users of its AI Doctor service reached nearly 13 million during the period, as it continued to integrate AI into medical services.

Its AI-assisted multidisciplinary team platform, which supports diagnosis and treatment planning for complex diseases, covered four major disease categories by the end of September. The accuracy rate of its diagnosis and treatment plans for complex diseases was about 90%, the company said.

Ping An Good Doctor also launched Ping An Smart Private Coach, a digital health management service that combines an AI coach with a human personal trainer to help users assess their health, follow exercise programmes and maintain their progress.

The company is also expanding its corporate health management business. The number of paying corporate clients it served over the past 12 months exceeded 8,100 at the end of September, up nearly 60% year on year. Gross merchandise value in the business also continued to increase, it said.

In its commercial insurance business, Ping An Good Doctor continued to develop services that combine insurance products with healthcare benefits to help insurers attract customers and provide more specialised support.

In September, it partnered with Ping An Life Insurance to launch a Brain Health Service focused on Alzheimer’s disease.

($1 = RMB6.7)