QHMS opens flagship clinic in Hong Kong’s Central

Every element—from lighting to textures—was considered for its anxiety-reducing effect.

Quality HealthCare Medical Services (QHMS) has opened a flagship clinic in Prince’s Building in Central, positioning it as a benchmark for patient-centered design and preventive care.

The 10,000-square-foot clinic spans six zones, covering family and internal medicine, dermatology, health screening, specialist services, and a day procedure center for endoscopy. It offers services across 14 medical specialties, aiming to provide both comprehensive and convenient care.

Elaine Chu, general manager of QHMS, said the facility was designed with a focus on emotional comfort as much as clinical solutions. 

“Rather than replicating a traditional clinical environment, we’ve created a setting that feels calm, intuitive, and emotionally supportive,” she told Hong Kong Business..

The interiors feature a white-and-blue palette, natural wood finishes, and greenery to evoke calm and clarity. The layout encourages intuitive movement with clear sightlines and minimal clutter.

QHMS said every element—from lighting to textures—was considered for its anxiety-reducing effect.

The clinic also integrates sensory design. The company partnered with fragrance house Oco Parfum to develop Quies, a bespoke scent blending shiso leaf and passion fruit. The fragrance, described as refreshing and subtly sweet, is diffused throughout the clinic to promote a sense of ease.

The Health Assessment Zone, dedicated to preventive health planning, reflects QHMS’s emphasis on proactive care. To accommodate fasting patients undergoing check-ups, the area includes a vending machine so they can quickly replenish energy post-assessment—a detail the company described as a gesture of empathetic care.

Chu said the flagship stands apart not only for its scale but for the intention behind its design. “The clinic is designed to support both professional medical solutions and emotional comfort,” she said.