, Hong Kong
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HK wins 2025 Skytrax award for best airport immigration service

This marks the fifth time the department won the award.

The Immigration Department won the 2025 Skytrax Award for Best Airport Immigration Service in the World Passenger Survey commissioned by Skytrax.

This marks the fifth time the department has received the award, following wins in 2015, 2016, 2019, and 2020.

Director of Immigration Benson Kwok attended the prize presentation ceremony in Madrid, Spain on 9 April.

“The department will continue striving for excellence by leveraging innovative technologies to introduce more facilitation measures and deliver the best immigration services to passengers, with a view to reinforcing Hong Kong's status as an international aviation hub while actively supporting the city's overall development,” Kwok said.

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