How ‘do more with less’ works
Maria Hui, Chief Operating Officer of Microsoft Hong Kong, recently shared some interesting ideas in an interview about a "do more with less." This helps everyone to achieve more with fewer resources, which is important because resources are scarce in the world today. To make it happen, businesses need to simplify their operations and management, which will lead to increased productivity, better performance, and more revenue. Hui suggests three areas that businesses should focus on: reducing complexity, improving productivity, and increasing protection. This includes using tools to help employees collaborate and access data more easily, as well as prioritizing cybersecurity and being mindful of sustainability.
Hui wants to emphasize that "do more with less" is not just about cutting costs, but instead it's a way of simplifying, integrating, and innovating in order to grow. Businesses should focus on freeing up their employees to be more productive and keeping their best workers happy. This can be achieved by moving to an integrated and secure cloud platform that simplifies vendor management, and giving employees the ability to work remotely and access all the information they need quickly and easily. Moreover, businesses can use new technologies like generative AI to handle tasks like consolidating complaint cases, taking meeting notes, and sending out personalized emails to customers. These AI features are built into Microsoft tools and can make the workforce more productive.
In summary, Hui's ideas highlight the importance of "do more with less" as a way to achieve growth and productivity when resources are scarce. By simplifying business operations and management, prioritizing productivity and protection, and using innovative tools like AI, businesses can achieve operational excellence and retain their best employees.