Sue Campbell

Sue Campbell is Managing Director - Service Delivery & Operations  APAC at Futurestep.

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Thought Leadership Centre

How to turn online window shoppers into sales

Small businesses: What your customers want from your brand experience

In Association with

Multi-agent AI systems, built for regulated industries through ServiceBüro

Real-world ML, built and deployed by ServiceBüro talent

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Most Read

1. Allianz buys HSBC Life Singapore for $2.1b 2. Property market splits as offices rebound, rents slide 3. More firms expect business conditions to worsen in Q3 4. UOB Private Bank names Judy Chan as Hong Kong managing director 5. Hong Kong hospitality: Momentum and the new lifestyle era

Resource Center

Adyen Index: Hospitality & Travel Report Hong Kong

Scaling with Confidence

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Awards

Aug
27

Hong Kong Business Technology Excellence Awards

Event News

EY’s David Chen: Demand for better digital experiences fuels new wave of transformation in Hong Kong
Co-Written / Partner EY’s David Chen: Demand for better digital experiences fuels new wave of transformation in Hong Kong
For him, the success of these transformation strategies depends on enriching customer experience, improving efficiency, and enhancing employee satisfaction.
Finweek KL 2026: Where European capital meets ASEAN scale
Co-Written / Partner Finweek KL 2026: Where European capital meets ASEAN scale
Hong Kong Business Management Excellence Awards 2026 Winner: Atifa Silk of Haymarket Media Limited
Hong Kong Business Management Excellence Awards 2026 Winner: Atifa Silk of Haymarket Media Limited
Hong Kong Business Management Excellence Awards 2026 Winner: Wai-yin Wan of MTR Corporation
Hong Kong Business Management Excellence Awards 2026 Winner: Wai-yin Wan of MTR Corporation

Videos

Northern Metropolis strains Hong Kong’s funding model

Northern Metropolis strains Hong Kong’s funding model

Hong Kong hiring shifts to judgement as AI levels applications

Hong Kong hiring shifts to judgement as AI levels applications

Job seekers pressure employers on pay transparency

Job seekers pressure employers on pay transparency

Hong Kong RBC changes redirect insurer capital

Hong Kong RBC changes redirect insurer capital

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Partner Sites

Retail Asia
Retail Asia
Asian Power
Asian Power
Asian Business Review
Asian Business Review
Asian Banking and Finance
Asian Banking and Finance
Singapore Business Review
Singapore Business Review
Insurance Asia
Insurance Asia
Healthcare Asia Magazine
Healthcare Asia Magazine

Commentary

Hong Kong hospitality: Momentum and the new lifestyle era

Understanding Hong Kong’s new land premium policy

Information Technology

Hong Kong: At the forefront of digitalisation and evolving international disputes

Healthcare

AI drug discovery, GLP-1, and the next wave of Hong Kong biotech listings