Fern Ngai
Fern Ngai is CEO of Community Business.
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For him, the success of these transformation strategies depends on enriching customer experience, improving efficiency, and enhancing employee satisfaction.
Commentary
Hong Kong: At the forefront of digitalisation and evolving international disputes
AI drug discovery, GLP-1, and the next wave of Hong Kong biotech listings
Capital repatriation isn't a retreat — it’s Hong Kong’s regulatory graduation
Hong Kong should build the Asia–Latin America investment corridor