Commentary

Data is increasingly described as the “new oil” of the 21st century. Few would argue the point that data is a valuable asset. However, in an unrefined state, data cannot really be used.

Hong Kong Financial Secretary John Tsang has provided several indications of the increasing importance that government is placing on providing high quality healthcare services to the population of Hong Kong.

With only one real accelerator program in Hong Kong (AcceleratorHK focusing mainly on mobile startups, ChinaAccelerator in Dalian and JFDI in Singapore), where is a startup based in Hong Kong to go for seed funding and mentorship?

As Asia’s World City, Hong Kong plays host to a huge variety of events. While highly successful, some of these events may not be taking full advantage of the amazing technological and social opportunities offered by our incredible city. How can you make sure your business squeezes every drop of potential out of your next big event? Traditions can be hard to break and like people, some companies are resistant to change. ‘Tried and tested’ formulas, successful in the past, are still relied upon to generate future business. But the world is changing faster than anyone could have predicted. Driven by the incredible pace of innovation, particularly in the field of technology; some tried and tested events practices are in need of a little freshening up. That’s not to say that the convention, the product launch and the trade fair are becoming obsolete by any means, there certainly has been no drop off in venue bookings in the city! However, smart, hyper-advanced cities like Hong Kong, have an incredible suite of tools and excellent connectivity available to companies.

This is the first in a series of articles about this topic, social impact bonds. Check back with Hong Kong Business magazine for future updates and information.

In the movie “Ocean’s Thirteen” the villain Willy Bank (played by Al Pacino) owns a casino that utilizes a technology called “The Greco Player Tracker” that checks the legitimacy of winnings on the gaming floor by tracking the biometric movements of players.

With the recent rise of social media such as LinkedIn, Twitter, and Facebook in the workplace, it is becoming increasingly important for employers to consider their social media policies in order to adequately protect their business interests whilst upholding the employees’ personal data rights and freedom of speech.

In international business, Hong Kong is a financial centre, bridging the East with the West. Still, in many transactions, etiquette can be misunderstood or overlooked, and a misstep can quickly damage relationships. Through my experience teaching Western etiquette to clients from a range of industries and backgrounds, I have provided three of the most commonly asked questions – or complaints – and how to best deal with these situations in Hong Kong’s business culture.

The big sell-off in gold and silver lately has been driven by the paper market. Falling prices triggered pre-set stop loss orders resulting in additional selling. As is typical in the commodity markets, selling begets more selling and the ultimate result is the commodity gets vastly oversold. It is the banksters “oversell” manipulation to suppress price so they can rig in as much gold in one helping as they can. Here’s a look into the golden lens…

Deploying the latest operating system in Hong Kong can help users prevent various virus and malicious software attacks. Industry analysts are all in agreement that now is the time to upgrade from the decade old software. Analyst from Frost & Sullivan comments that the advancing new technology in mobile computing and the sophistication of network security attacks will test the performance of existing OS when the support ceases.

Gaining broad exposure is vital to building a career in business, but it requires something more than on-the-job experience or working in different socio-cultural environments.

The quest for productivity is the main driver for the adoption of new mobile solutions. And in practice, there are quantifiable results: Intel has expanded its bring-your-own-device (BYOD) program, which has been a resounding success, providing around 5 million hours of annual productivity gains last year. Tablets and smartphones are set for a bright future, especially within organizations' mobile workforce (sales, support team, etc.). 

Company after company, executives in Hong Kong are happily promoting their company’s "good citizen" reputation. May it be in giving to charities, mobilizing staff to do voluntary services, partnership with nonprofit organizations in cause marketing campaigns and a lot more. But after browsing their websites, reviewing their press releases and other corporate communications materials that are publicly available, it is not difficult to conclude that quite a number of such good citizens do mostly or even solely on giving to charities or working with them on something. So my underlying question is: Has CSR got anything to do with charity? The Economist has recently held an online debate on “CSR has nothing to do with charity”. The motion is upheld with 75% of voters in agreement and 25% against. Although it may sound a bit unfair and incomplete, the reality is that there are still a portion of executives in town who believe CSR is equivalent to supporting charitable organizations. For sure, I am not excluding the importance and positive contribution of supporting charities; it is in fact full force CSR programmes go far beyond than just that. Corporate Social Responsibility should be a strategic thing rather than an operational consideration or even face-lifting exercise.

All indicators point to the fact that the exhibitions industry in Hong Kong will continue to grow in number over the next few years. According to the Hong Kong Exhibition and Convention Industry Association, the number of exhibitions in Hong Kong has increased approximately 20 percent since 2010. Total exhibition space available now exceeds 150,000 sq. m. and is still undergoing expansion.

Driven by the consumerization of IT, user-owned devices are increasingly used for business purposes, forcing significant changes in organisations. Local companies would be well advised to adopt bring-your-own-device (BYOD) policies. Such policies empower people to choose the device of their choice and encourage workplace mobility, but in a managed way that doesn't force the organisation to relinquish control over corporate data. In other words, businesses get the 'pros' without the 'cons'.

Just when you thought your Hong Kong website had every possible permutation covered from dot com to dot asia and beyond, the Internet Corporation for Assigned Names and Numbers (which mouthful we’ll refer to as ICANN from now on) has decided that April 2013 is as good a time as any to open the flood gates just a little wider, with the variety of available domain names zooming from twenty or so now to potentially fourteen hundred sometime this year. Most industry participants in Hong Kong tend to see the logic for the increase in choice of available domain name real estate. British readers will no doubt remember the adding of the “1” and “020” to telephone numbers in the UK, which was a headache at the time but paved the way for the 60 million or so cell phone numbers that were yet to be released. ICANN has received applications covering many generic names including “.shop” and “.buy” and more notoriously “.book” by Amazon. The Trade mark owners and their legal advisers couldn’t however help but notice the elephant in the room with a path paved for (at best) cyber squatting, and (at worst) the likelihood of cunningly named pretenders such as www.louisviutton.luxury. Thankfully ICANN has taken note, or at least the lobbying on this front has been very successful. Built in to the new domain name issuing program, is the Trademark Clearinghouse (TMCH). This service, which launched on 26th March, allows brand owners to submit their trademark data into one centralised database while the new names are introduced into the domain name system. The TMCH accepts registered word marks from any jurisdiction for registration. TMCH users are offered a two pronged service. The Sunrise Service gives trademark owners 30 days before a domain name is offered to the public to safeguard the name that matches their trademark. The Trademark Claims Service warns both domain name registrants as well as trademark holders of possible infringements when a new domain is being registered. This allows the owner to take any appropriate action if the infringer goes ahead and registers regardless. Of course, the service isn’t free and the one-year, three-year and five-year plans for registering trademarks on their database run at US$150 for one year, US$435 for three-years, and US$725 for the five-year plan, with discounts for higher volumes of trademark registrations. In view of the relatively inexpensive costs however and the potential time and costs savings offered by the TMCH it may well pay to take advantage now and protect your trademarks while you can.