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CO-WRITTEN / PARTNER | Staff Reporter, Hong Kong
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OZO Wesley is slumbering to success

There’s no denying that the world is getting smaller. The global community is more tight knit than ever and any city in the world is as accessible to anyone with a credit and a connection to Zuji. With the information highway stronger than it’s ever been, business and leisure travelers are demanding a different experience for where they stay.

Gone are the days where people stay in a foreign location long enough to crave a ‘home away from home’ experience, but rather, demand has shifted to just the bare minimum of high quality stay, without having to pay for extra costs such as in-house spas, shoe polishing service or multiple restaurants.

Smart. Simple. Savvy.
OZO is a hotel brand created around a core concept of a great night’s sleep, a great breakfast and great connectivity. Since its opening in 2013 by Onyx Hospitality Group, it’s been adhering to the ‘Smart. Simple. Savvy’ mantra to offer their guests more control, quality and the services and amenities they really want, helping them to maximise their time in town. You won’t find another hotel more dedicated to a night’s rest of their guests.

All of the 251 rooms offer superb bedding and intuitive design to give guests just what they need for the perfect night’s sleep. Starting with black out curtains and sound proofing, high quality beds with super soft linen and hard and soft pillow options, complimentary doze-off drink available at lobby during the evenings and even a Sleep/Dream button on the TV remote to launch a counting sheep screen saver with restful sounds.

Not only that, there are also information lecterns providing useful destination information and tips, plus introductions to the hotel’s Vocal Locals – team members who may share similar interests.

Value and comfort
The ambience at an OZO hotel is truly different, as chief operating officer Duncan Webb elaborates. “Our vibrant public spaces create a buzz in the lobby, a warm, welcoming area that fuses functionality with a unique style reflecting the local colour of the location, refreshing scents and uplifting soundtracks.”

Webb is particularly proud of the OZO guest experience which begins at the Spot, where technology eliminates unnecessary admin procedures and paperwork, allowing for a fast-track paperless check-in. Guests simply present their passport, sign an electronic tablet, swipe their credit card, pick up a key, and get on with their stay; at the end of the stay, they drop off their key, sign their bill, and depart.

“As a newly-created and fast growing hotel brand, OZO offers value and comfort for guests seeking insider experiences. Our winning formula is our ability to provide practical and stylish accommodation which far exceed mid-market expectations,” adds Webb.

Technology – no doubt – is also an important service provided by the select service hotel for guests with business requirements. Apart from free high-speed wifi connectivity throughout the establishment, there is a flexible workspace with height adjustable desks, multimedia panel with built in connectors and a wall mounted ergonomic IPTV system. As Webb simply puts, “[A stay at OZO] is a five star sleep experience in a four star room and three star prices”.

Onyx Hospitality Group’s strategy with OZO Wesley is no doubt well received as since its opening in in Hong Kong in 2013 as the first OZO worldwide, OZO hotels are currently available in other locations such as Koh Samui, in Thailand, and Colombo and Kandy in Sri Lanka. There are several OZO hotels under development and scheduled to open soon in locations such as Hoi An in Vietnam, Penang and Johor Bahru in Malaysia, and the southern Chinese city of Xiamen.
 

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