Commentary

Providing a customized customer experience in Hong Kong

Over 60% of organizations in North Asia particularly Hong Kong, Taiwan and Korea expect transformation in the areas of customer experience and care in 2013. Acquiring customers and reducing churn is their top business concern.

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Providing a customized customer experience in Hong Kong

Commentary

5 strategies Hong Kong bosses can use to make employees happy

Employees are not unhappy and low on productivity in Hong Kong, in fact, they are amongst the world’s best but, then again, as the old saying goes, “there is always room for improvement and growth.”

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How Hong Kong companies can benefit from linking physical and virtual worlds

Hong Kong is a 7 million inhabitants’ city where everything is accessible within 2 hours transportation and where the internet is omnipresent. Hong Kong makes the physical and the virtual worlds accessible to all.

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Addressing the healthcare needs of Hong Kong’s growing elderly population

Creating the right healthcare facilities and services for the people of Hong Kong including the growing aging population, is becoming an increasingly important issue for the Hong Kong government.

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4 top secrets of highly effective networkers in Hong Kong

If you are a professional living and working in Hong Kong, then you probably spend a lot of time in attending breakfast sessions, day time conferences or evening cocktails - doing networking.

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Cash is no longer king for Hong Kong job-seekers

With the post-Chinese New Year job exodus well underway, headhunters' phones are working overtime, and HR departments are more like logistics supervisors as they tick off those out and those in.

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Women who launch in Hong Kong

International Women’s Day took place on Friday 8th March 2013, giving many women a platform from which to promote women’s rights and gender equality.

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What Hong Kong should learn from Cyprus

I’m sure everyone knows by now that Cyprus is stealing 40% of private deposits and seizing entire accounts. This theft of private bank accounts is being hailed by the IMF as a "fully financed solution." Yeah, fully financed by stealing private deposits and sending the money to the banksters:

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5 ways to assess the net worth of innovative ventures in Hong Kong

As a child, perhaps 99% of us had some “rare” possessions that we call them our own collection. On thehigh end, some of us were obsessed with baseball cards, comic books, or Star Wars memorabilia.

Commentary

A quick guide to expand internationally with ease

Today’s fast paced and highly competitive business environment has increased the pressure on Hong Kong businesses to succeed on a tough marketplace. Business owners in Hong Kong need a solution that removes the hassles of day-to-day running of an office so they can focus on increasing their bottom line and succeeding in any market.

Commentary

Interface evolution in Hong Kong

Think back to how fast interfaces have changed in computing; I remember my parents taking a class in COBOL where they had to type their instruction set into a terminal, that then punched a paper card that was then fed into the computer. Not exactly fast, easy or intuitive.

Commentary

A quick guide to the Hong Kong Competition Ordinance

The doom mongers haven’t long left. Hong Kong has but a few short months left of the free, anything-goes world, that has for decades led businesses to think of Hong Kong as the ‘big market, small government’ state.

Commentary

Opportunities in the USD300b beauty salon and spa sector in Hong Kong

Everyone wants to look great and feel great, men & women. Beauty salon and spa services became an integral part of the middle class lifestyle in the Mainland since Q1/2009, after 30+ years of successful economic reform, and the government’s encouragement to spend money and boost up domestic consumption.

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