TELECOM & INTERNET | Staff Reporter, Hong Kong

Hong Kong's 5G coverage to expand up to 99%

Consumers can enjoy super high-speed connections at ultra-low latency.

3 Hong Kong, the mobile communications division of Hutchison Telecommunications Hong Kong Holdings Limited, has expanded their 5G coverage of 99%.

Customers can get high-speed connections at ultra-low latency close to 600 indoor and outdoor premises and facilities with high patronage territory-wide, including major highways, big shopping malls and commercial buildings.

Some of the newly added locations are Pacific Place, Times Square, and Shun Tak Centre in Hong Kong Island; Ocean Terminal, Mira Place, and Olympian City in Kowloon; and Hong Kong International Airport’s East Hall and Metro Town in New Territories.

The pioneer "Network Optimisation Tip-off Scheme” will launch in November to encourage customers to report locations with less-than-perfect network coverage to 3 Hong Kong by calling its customer service hotline or via the My3 app.

The 5G provider will actively follow up on customer advice, aiming to build an excellent network together.

In addition to providing extensive network coverage, 3 Hong Kong is well prepared for launch of the upcoming 5G hero handset series. Customers subscribing to either of the two new plans can get in line for the hero handset series in a fast track.

Customers subscribing to any 5G SIM plans with an add-on of the “4.5G Infinity Data Pack” for a monthly of $58 before 30 November, 2020 can enjoy an offer of 4.5G data thereafter with no speed limit.

Customers will also receive $2,000-worth handset vouchers for hero handset purchase. The first 500 customers subscribing to any 5G plans with an add-on of the “4.5G Infinity Data Pack” will also be awarded 9,999 extra MoneyBack points.

Another new plan is a combo of a 5G monthly plan plus handset vouchers worth up to $15,000. The tariff plan includes a monthly data entitlement of 200GB, a free eSIM for Apple Watch and Bill-to-3 credits with no extra value-added service required.

Customers subscribing to either of the above two tariff plans enjoy top priority to purchase hot items such as the hero handset series and Apple Watch with handset vouchers. Those subscribing with designated HSBC credit cards can enjoy an additional monthly data entitlement of 33% 5G local data and 3GB of mainland China and Macau travel data in the first 12 months of the contract period.

HTHKH Executive Director and CEO Kenny Koo said that they have been enhancing their 5G network in accordance with the ‘5G One World’ theme. In addition to providing customers with a 5G service in the 3.5 GHz spectrum band, the provider has also re-farmed the 15 MHz of spectrum in the 2100 MHz spectrum band to rapidly expand network coverage especially for 5G customers.

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