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CO-WRITTEN / PARTNER | Staff Reporter, Hong Kong
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WTT poised to new heights with new corporate identity

A new era of unstoppable growth is dawning for WTT.

Backed by its formidable new owners, the ICT powerhouse is committed to becoming the undisputed leader when it comes to providing enterprises’ technology needs.

Fuelled by its superb infrastructure and user-friendly, feature-rich customer portals, Hong Kong’s leading ICT service provider is gearing up to deliver better and smarter services to its legions of loyal customers.

“WTT takes pride in our ability to provide comprehensive ICT support to companies of all sizes,” says Mr. Vincent Ma, CEO of WTT. “We are keen on developing more best-of-breed ICT solutions to drive productivity, efficiency and reliability. Creating value to business customers and providing in-depth ICT service penetration to help enable businesses is our mission.”

The company’s HK$9.5 billion acquisition by MBK Partners and TPG in late 2016 will further solidify its position as Hong Kong’s most trusted ICT service provider for businesses. WTT provides mission-critical ICT services to over 55,000 enterprises ranging from large enterprises to SMEs. Its impressive roster of clients include all listed financial institutes in the Hang Seng Finance Index, global investment banks, and 90% of all HKSAR government departments.

The takeover by two of the world’s leading invest firms will inject further momentum to WTT’s growth. “Our partnership with Avaya and McAfee in 2017 has already benefited from the acquisition, which has strengthened our ICT services portfolio and extended our business reach,” notes Ma highlighting that MBK Partners and TPG have a long track record of investing in world-class companies such as Spotify, Uber, and Gala TV to name a few.

Following the acquisition, WTT has also unveiled a new tagline and logo which reflects its deeper commitment to success. “WTT is committed to ‘Winning Together’ with Hong Kong’s enterprises. It is a reflection of the company’s even bigger ambitions to connect and excel with the local business community,” Ma says. The new logo design is a subtle evolution from its old logo, with the bird symbol gifted with more power, energy and freedom.

A tradition of excellence
The firm’s commitment to success is embodied by its new brand ambassador, record-breaking Hong Kong high jump athlete Cecilia Yeung Man-wai. Cecilia shares a lot in common with WTT: born in the 1990s, young, energetic, but at the same time boosting a stellar professional track record, as well as driven by an overwhelming desire to strive for excellence and record-breaking performances against all odds.

“Such spirit coincides with WTT’s never-ending endeavour to transcend itself. Our brand enhancement is more than a logo or brand makeover. The most important thing of all, we are the same trusted Company that works tirelessly and smartly in enabling every success of customers’ businesses,” Ma states.

WTT’s unparalleled ICT service portfolio is built on a robust tradition of excellence. Licensed in 1995, WTT has invested over HK$7 billion to build its own telecommunications network infrastructure. Today, the company’s ultra high-speed Fibre-to-the-Desk (FTTD) network infrastructure serves 90% of business customers and links over 5,300 buildings in Hong Kong.

“As one of the key cloud enablers in Hong Kong, we adopt a hybrid approach to provide advanced and reliable cloud infrastructure for customers’ businesses,” Ma says.

Comprehensive customer support
For instance, WTT’s FibreCloud’s core infrastructure is located at ISO certified tier 3+ data centre to ensure all cloud equipment and customer data are well-managed and backed up by multi-dimension security measures adopting the cutting edge backup and restoration technologies. WTT also takes pride in its ability to provide comprehensive customer support. Renowned for excellent service, its team of qualified ICT engineers possess all the necessary skills required to enable enterprises’ businesses.

“Our focus on business customers, our valuable experience on critical ICT projects, our close connection with all businesses of whatever nature, had made us the perfect ICT partners for enterprises requiring one-stop ICT services from designing, planning, implementing, installation and maintenance of converged networks, voice, broadband, data storage, international connectivity, disaster recovery, business continuity planning, online marketing solution, business applications to cloud services,” Ma says.

“We are ready to cater to all enterprises’ needs, whilst redefining business-grade public cloud standards. Our instant activation of cloud resources for maximum scalability and performance means that businesses will not be held back and can grow and adapt to their own pace, and all of this within a secure environment, from the data centre, to virtual machines, to a customer portal featuring 360 degree all-round security,” adds Ma. In 2017, the company was named as the Technology Partner of Amazon Web Services (AWS). It has since launched the AWS Direct Connect Service, which helps bridge its customers with the AWS Cloud efficiently and securely. This new milestone also provides WTT’s clients a wider choice when it comes to implementing cloud strategies.

In the near term, WTT is looking to leverage on cloud computing and information security. “FinTech is the keyword of the upcoming decade and will become more and more prevalent. Security requirements have never been so high, and the industry compliance requirements are strict,” Ma says.

“We promise not only to expand our network and ICT service portfolio, but also to create value for our customers through improving their efficiencies, productivity whilst catching on the latest trends, and in turn help enable their business and improve profitability,” Ma notes.
 

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